If you’re looking for a wide selection of cryptocurrencies and low commissions, Crypto.com could be a good fit as your next crypto exchange. With more than 400 coins available, you’ll have access to the most popular cryptocurrencies, as well as plenty of obscure names, too. The exchange offers low fees and volume-based discounts for those trading significant amounts each month.
If you’re a buy-and-hold investor, you may also appreciate the exchange’s staking rewards on more than 25 cryptocurrencies, helping you generate income while you wait for price appreciation.
But Crypto.com falls short in some key areas. It’s an app-only platform for retail investors in the U.S., so if you prefer trading on a laptop or desktop, you’re out of luck. With app-only access, you’ll miss out on advanced trading features, like margin, which are available to institutional investors only. The exchange also hits users with a $15 to $45 fee to withdraw cash from the app and transfer it to a bank account. And as in prior years, Crypto.com remains weak in the areas of customer support and educational resources.
If you’re looking for traditional securities such as stocks in addition to crypto, then apps like Robinhood and Webull (through Webull Pay) give you that option. Meanwhile, rival Coinbase may be a good choice if you’re looking for an exchange with a wide crypto selection, more educational content and advanced trading capabilities.
Highlights
- Low trading fees
- Large cryptocurrency selection
- Staking on more than 25 coins
Crypto.com at a glance
| Category | Crypto.com |
|---|---|
| Minimum balance: | None, but $1 trade minimum and $20 minimum bank transfer |
| Securities tradable: | More than 400 cryptocurrencies |
| Cost per trade: |
|
| Customer service: | No phone service, only self-help, email and chat |
| Mobile app: | The Crypto.com mobile app is available on the Apple App Store and Google Play Store |
Pros: Where Crypto.com stands out
Cryptocurrency selection
Crypto.com really separates itself from other trading apps by offering more than 400 cryptocurrencies, among the best in the industry. Other cryptocurrency apps offer only the most popular coins, such as Bitcoin, Ethereum, Solana, XRP and others. But with Crypto.com, you’ll find those popular cryptocurrencies along with more obscure ones you’ve probably never heard of.
While such a diverse offering may seem enticing, it’s unlikely the average user will be actively trading such a wide array of tokens.
It’s worth noting that not all cryptocurrencies are available in every state, so be sure to check if a coin you’re interested in is available in your location before getting started. The Crypto.com app is not available at all in New York.
Coinbase is another option if you’re looking for a wide selection of cryptocurrencies, with more than 240 coins available. Be aware that if you’re looking to trade non-crypto securities, you’ll need to open an account with a broker such as Schwab or Fidelity.
Trading fees
Crypto.com uses a maker-taker pricing model that, at high volumes, rewards those that provide liquidity (makers) and charges a slightly higher price to those that reduce it (takers). Here’s a breakdown of how the fees change with increasing volumes.
| 30-day trading volume ($) | Maker | Taker |
| <$10,000 | 0.25 percent | 0.50 percent |
| >$10,000 | 0.20 percent | 0.40 percent |
| >$50,000 | 0.15 percent | 0.25 percent |
| >$250,000 | 0.10 percent | 0.20 percent |
| >$500,000 | 0.08 percent | 0.18 percent |
Crypto.com offers trading fee discounts to those who stake CRO, Crypto.com’s native cryptocurrency, and pay trading fees in CRO. Crypto.com says its trading fees and discounts for staking CRO may change from time to time.
No fees on bank deposits
Crypto.com won’t charge you a fee to transfer money from your bank account to its platform, which makes it the ideal choice for funding your account. An automated clearing house (ACH) transfer comes with a minimum deposit requirement of $20 and a daily limit of $1 million. Alternatively, you can also fund an account through a wire transfer, though this has a $1,000 minimum.
Meanwhile, other funding options — such as using a credit or debit card, PayPal or Apple Pay — come with a 3 percent fee.
Keep in mind that free transfers from your bank only apply on the way in — you’ll pay dearly to withdraw money from your account (more on that later).
Staking
Crypto.com allows customers to hold deposits of cryptocurrency on the app and earn rewards in return. The practice, known as staking, is similar to a bank savings account that pays interest, but with significantly greater risks.
You’ll be able to earn rewards on 26 cryptocurrencies in the Crypto.com app and interest is paid weekly. As of March 2025, you could earn up to 14.4 percent a year by staking on the app. Staking with Ethereum or Solana can earn 3 to 5.7 percent a year.
However, it should be noted that staking is unavailable to registered users in the following states: New York, California, Maryland, New Jersey, South Carolina and Wisconsin. To be fair, this restriction isn’t unique to Crypto.com — Coinbase also bars residents of certain states from staking.
Remember that traditional bank accounts are protected by FDIC insurance, which allows you to recover up to $250,000 in the event of a bank’s failure. Crypto staking does not come with any similar safeguard and you also face the market risk of losing your original investment if the cryptocurrency crashes in value.
Mobile app
The mobile app is the central point of access for most U.S. customers because the web-based Crypto.com platform is only available to institutional traders.
In general, the Crypto.com mobile app offers a simple and easy-to-use interface. If you’re considering signing up for an account, make sure the app’s functionality meets your needs.
Both the iOS and Android versions of Crypto.com maintain high user ratings on the Google Play and App Store, respectively. The app also integrates well with Crypto.com’s separate Onchain app (formerly DeFI Wallet), which maintains an average customer rating of about 4.5 stars.
Cons: Where Crypto.com could improve
Customer service
Crypto.com does not offer phone support as part of its customer service offering. You’ll have to rely on a help center that’s only available online and focuses more on account funding questions and certain product features.
Finding even basic information about the company’s fee structure and other key details helpful to consumers is scarce and difficult to parse. Some webpages are geared toward users in Europe, while others direct you to login to the app to find specific information, such as estimated staking reward rates.
There is always email and a chat option within the app for questions, but the quality of support from this Singapore-based company is hit or miss.
High withdrawal fees
If you’ve converted your crypto holdings on Crypto.com to U.S. dollars and plan to withdraw it from the app to your bank account, brace yourself for high fees.
Withdrawing fiat money from the Crypto.com app to your bank will cost you $15 if you use a service called FedWire and $45 if you execute a SWIFT transfer. Both fees feel excessive compared to other exchanges, such as Coinbase, which charges nothing to withdraw money from your account and transfer it to your bank via ACH. And on Crypto.com, you’re also required to withdraw a minimum of $500 to $1,000 depending on the method used.
Lack of advanced trading features
For U.S. investors, Crypto.com is primarily accessible through its mobile app. While a web-based exchange exists, it’s restricted to institutional clients and certain advanced traders. This means features like margin trading, OTC trading, advanced trade orders and trading bots are out of reach for most retail U.S. users.
This puts Crypto.com out of step with other exchanges such as Gemini and its ActiveTrader offering.
Educational material
If you’re new to cryptocurrency and are looking to learn more about it, you’ll need to go elsewhere. While some questions are answered through the online help center, they’re mostly focused on how to perform different functions through the app, rather than educating traders about crypto.
Cryptocurrency has attracted millions of new investors, many of whom don’t understand how trading works or the intricacies of crypto. Crypto.com has reportedly spent hundreds of millions of dollars on advertising, including a TV spot with actor Matt Damon, a naming rights deal for the old Staples Center in Los Angeles and a major partnership deal with Formula 1. Surely, it could invest more money into developing its educational content to help novice investors better understand trading concepts and the risks of cryptocurrency.
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